We believe in the heart behind every order and want you to feel confident when shopping with us. Since all items are made to order, purchases are generally final sale. However, we’re always here to make things right if something arrives damaged, incorrect, or defective.

🛑 Returns & Exchanges

We do not accept returns or exchanges.
However, if there’s an issue with your order, please contact us within 7 days of delivery.

📧 Email: [email protected]
Include the following:

• Your order number

• Clear photos of the item(s)

• A brief description of the issue

🔍 Damaged, Defective, or Incorrect Items

If your item arrives damaged, defective, or incorrect, please reach out immediately. We’ll evaluate the issue and offer a replacement or refund if eligible.

💰 Refunds

Refunds are only offered in the following cases:

• Damaged items

• Incorrect or defective items

• Mislabeled items

To qualify:

• Contact us within 7 days of delivery

• Item must be unused, in original packaging

• Include your order number and photo proof

🔄 Mislabeled Items

If your product was mislabeled, just email us and we’ll gladly send a replacement or issue a refund.

📮 Delivery Issues

Wrong Address:   If the shipping address provided is incorrect and the package is returned, the customer will be responsible for reshipment costs.
Unclaimed Shipments: Orders returned due to being unclaimed will also require reshipment at the customer’s expense.

🤝 We’re Here to Help

If you have any questions or concerns, we’re always just a message away:
📧 [email protected]